Privacy Policy

We are blinq Ltd., a limited company registered in England (company No. 11788426) with registered address at 1 Kings Avenue, London, United Kingdom, N21 3NA.

We are registered with the Information Commissioner’s Office (ICO), the data-protection regulator in the UK, to use personal information. Our registration number is ZA798341.

blinq is the Data Controller and responsible for any personal information received.

Using the blinq ecosystem requires that we collect certain personal data from you in order to provide an effective service that we believe is up to blinq’s standard.

We will collect your personal information when you use:

• Our website (www.blinqme.com)
• The blinq app
• Any of the services you can get access through, by using our products

Below is a summary of the personal information, which we will receive:

For Restaurants

For Customers

*On our website we also collect internet protocol (IP) addresses in order to effectively provide customer support.

We engage with third-party services to provide you with a seamless experience. Payments through our products will be processed by our third party payment processor, Stripe. All payment details will be applicable to their privacy policy (www.stripe.com/gb/privacy). Stripe is a PCI DSS compliant payment gateway to store, process and transmit a user’s credit or debit card payment data with trading address at 510 Townsend St., San Francisco, CA 94103 (www.stripe.com/gb/about).

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

We collect your personal information to adhere to best service practices. Purposes include:

• To effectively support correspondence for questions you may have or customer support
• Send communication and marketing documents you have subscribed to
• To gain knowledge on consumer habits to improve our services and optimize your experience

We acknowledge the importance of your personal information and adhere to the highest industry standards to keep your information safe.

We use security measures including encryption (ie. Secure Socket Layer (SSL) technology) and authentication tools to protect your personal information against manipulation, loss destruction, and unauthorised access by third parties.

We safeguard your personal data by limiting access on a ‘need to know’ basis.

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

Your right to be informed
You have the right to be informed about the collection and use of your personal information.

Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.

Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Your right to erasure
You have the right to ask us to erase and / or to restrict processing of your personal information in certain circumstances (Article 17 of the GDPR also known as the “right to be forgotten”). We will take steps to delete your information as soon as as possible, but some information may remain in archived / backup copies for our records or as otherwise required by law. In addition, we may choose to de-identify your personal information instead of deleting it, provided we have a legitimate business reason for doing so.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing
You have the right to object to processing if we are able to process your information because the process forms part of our public tasks or is in our legitimate interests.

Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

We will never send you direct / marketing emails of any kind without your express consent. If you do give such consent, you may opt-out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt-out of receiving emails from us at any time, it may take up to 15 business days for us to comply with your request. During that time, you may continue to receive emails from us.

You may also change your marketing preferences, withdraw your consent for marketing or object to our use of your data for marketing purposes by emailing us directly at [email protected].

No! We will not sell, rent or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business.

We strive to keep industry standard security measures. All personal information that we may use will be collected, processed and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (GDPR) and your rights under the GDPR.

If you have further questions regarding our Privacy Policy, please contact us by using one of the following methods:

• Live-chat feature on our website
• Email us directly at [email protected]

If you are dissatisfied with our use of your personal information or our correspondence to your exercisable rights, you have the prerogative to complain to your data protection authority, the Information Commissioner’s Office (ICO – www.ico.org.uk).

As we grow, improve and release new features, we may modify or update our privacy policy, respectively. Our Company keeps its privacy policy under regular review and places any updates on this web page.

In circumstances that may cause significant impact to how we process your personal information and data, we will notify you in advance in order to respect your exercisable rights.

This privacy policy was last updated on 01 Jun. 2020.